Summary
Art Director focused on user experience and customer engagement, with a comprehensive background in digital and print. Experienced with the creation, presentation, execution, and production of large multi-channel marketing initiatives. I am motivated by curiosity and a deep desire for learning and sharing knowledge.
Experience
Art Director — Wells Fargo
November 2018 to November 2023
- Created website experiences that aligned with project goals and user requirements, increasing engagement and click-through
- Collaborated with marketing, product, research and other functions to identify user and business needs
- Produced user personas, customer journey maps, wireframes, mockups, and prototypes
- Led design reviews and shared work regularly with the account team and project stakeholders, iterating designs based on feedback
Senior Graphic Designer – Wells Fargo
October 2008 to November 2018
- Designed and executed integrated multi-channel marketing campaigns for consumer credit products, raising response rates by using direct mail best practices and modern layouts
- Presented concepts to clients, detailing how business objectives drove the design decisions
- Built relationships with clients, vendors and contractors to ensure accuracy and timeliness of project deliverables
Graphic Designer – Wachovia
October 2006 to October 2008
- Designed and executed marketing and cross-sell initiatives
- Collaborated with marketing team to develop effective customer communications elements, refining strategy and setting objectives and expectations for deliverables
Senior Production Artis – World Savings Bank
September 2005 to October 2006
- Designed and produced online and print collateral
- Lead production for HTML email campaigns and maintained Marketing Resources intranet site
- Resident subject matter expert on graphic production; mentored other designers
Prepress/Digital Press Operator – Label Art of California
August 2004 to September 2005
- Prepress and graphic design for flexographic and digital printing
- Handled multiple projects weekly with short turnaround times
- Operated and maintained in-house Hewlett Packard Indigo Digital Press
Lead Prepress – Rocket Postcards
January 2003 to June 2003
- Lead prepress for online postcard vendor
- Primary point of contact for customers with file preparation queries
- Verified print-readiness of files, grouped layouts for output, and created tracking collateral for print runs
Senior Graphic Designer – Blazer Exhibits
July 2002 to January 2003
- Lead designer for trade show exhibit print department, producing large format inkjet and LightJet prints on various substrates
- Created and rendered booth concepts in 3D applications
- Implemented color management workflow, increasing customer satisfaction while reducing revisions
Prepress Manager – Almaden Press
September 2001 to July 2002
- Led graphic design and film output for traditional four-color offset lithography
- Managed large projects, client presentations, and production of bluelines and matchprints for proofing
- Gained in-depth experience with multi-fold mailers, die-lines, spot colors and varnish coatings
Senior Graphic Designer – Weave Innovations
January 2000 to February 2001
- Design, production and management of company collateral, web pages and presentations
- Played integral role in developing the user interface, information channel screens, and the StoryBox Network Member Site
- Assisted in development of a proprietary language to parse live XML content for the Kodak Smart Picture Frame
Graphic Designer – Boole & Babbage
June 1997 to May 1999
- Created corporate multimedia presentations, seminar material, and collateral (catalogs, posters, direct mail and international corporate magazine)
- Gained experience with 3D animation and modeling techniques
- Preflighted print jobs, coordinated with vendors, and managed contract workers
Production Manager – Poster Press
April 1995 to May 1997
- Supervised the large format printing department
- Performed all drum scanning and photo retouching
- Responsible for design and production of tradeshow graphics using inkjet, electrostatic, and cut vinyl processes
Education
Laney College Oakland
Solidworks 2011 (CSWA January 2012), geometric dimensioning and tolerancing, G-code (CNC), machine technology
Learn iT! San Francisco
HTML, CSS, Flash
UCSC Extension Cupertino
Illustrator, Photoshop, Quark Xpress, Flash, Director
Typography and Design Theory
De Anza College Cupertino
Computer Science, Graphic Design
Ongoing Online
HTML5, CSS, Javascript, and Python courses through lynda.com, codecademy.com, lambdaschool.com
Google UX Design Professional Certificate 2024